Privacy Policy
Privacy Policy
Effective date: July 30, 2026
This Privacy Policy describes how Afore LLC ("Afore," "we," "us," or "our") collects, uses, and shares personal information when you visit or make a purchase from preorder.aforebeauty.com (the "Site"), sign up for our communications, or otherwise interact with us. By using the Site, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information you provide to us
- Order and account information: name, billing and shipping address, email address, phone number, and order details when you place an order, pre-order, or subscription, or create an account.
- Payment information: payments are processed by our payment processors (such as Shopify Payments and its supported providers). We do not store full payment card numbers.
- Marketing sign-ups: your email address when you join our email list, and your phone number if you opt in to receive text messages from us.
- Customer support and chat: when you contact us by email or through our website chat (powered by Gorgias), we collect the contact details you provide and the contents of your messages, including anything you type into the chat. Please do not share medical or health information, payment card numbers, or other sensitive information in chat.
- Reviews and submissions: content you submit such as product reviews (collected through our review platform) or photos you choose to share with us.
Information we collect automatically
When you visit the Site, we and our service providers automatically collect certain information about your device and browsing activity, including IP address, browser and device type, time zone, pages viewed, products viewed, referring websites and search terms, and how you interact with the Site. We collect this using cookies, pixels, tags, and similar technologies. See "Cookies and Tracking Technologies" below.
2. How We Use Your Information
- Fulfill orders, pre-orders, and subscriptions, including processing payments, arranging shipping, and providing order confirmations, invoices, and delivery updates;
- Manage your account and subscription (including pauses, skips, and cancellations);
- Respond to customer service inquiries, including through chat and email;
- Send marketing communications by email and, if you have opted in, by text message, in accordance with your preferences;
- Operate, improve, and protect the Site, including analytics, troubleshooting, and fraud and risk screening;
- Show you relevant advertising on other platforms and measure its performance;
- Comply with legal obligations and enforce our terms.
3. Email and Text Message Marketing
If you sign up for our emails, you can unsubscribe at any time using the link in any marketing email.
If you opt in to text messages, you consent to receive recurring automated marketing and informational texts from Afore at the number you provided. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to cancel or HELP for help at any time. Carriers are not liable for delayed or undelivered messages.
4. Cookies and Tracking Technologies
We use cookies and similar technologies that are necessary to operate the Site (for example, keeping items in your cart), to understand how the Site is used (analytics), and to support advertising and marketing (for example, pixels from advertising and social media platforms). You can manage cookies in your browser settings, though disabling some cookies may affect Site functionality. Where required, we honor opt-out preference signals such as Global Privacy Control (GPC) as an opt-out of targeted advertising for that browser.
5. How We Share Your Information
We share personal information with:
- Service providers who help us run our business, such as Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners, email and SMS marketing platforms, our customer support and chat provider (Gorgias), our review platform, and analytics providers. These providers may only use your information to provide services to us.
- Advertising partners (such as advertising and social media platforms) that use cookies and pixels to deliver and measure ads. Under some U.S. state laws, this may be considered a "sale" of personal information or "sharing" for targeted advertising. You can opt out as described in "Your Privacy Rights" below.
- Legal and safety recipients, when required by law, legal process, or to protect our rights, customers, or others.
- Business transfers, in connection with a merger, financing, acquisition, or sale of all or part of our business.
We do not sell personal information for money, and we do not knowingly sell or share the personal information of anyone under 16.
6. A Note About Health Information
Our products are cosmetic skincare products. We do not ask for, and do not want to collect, information about your medical conditions, medications, or treatments. Please do not share health or medical information with us, including in chat, reviews, or emails. If you voluntarily include such information in a message to us, we use it only to respond to your inquiry and do not use it for marketing.
7. Data Retention
We keep personal information for as long as needed for the purposes described in this policy — for example, order records for as long as required for accounting, tax, and legal purposes, and marketing contact information until you unsubscribe or ask us to delete it — unless a longer retention period is required or permitted by law.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your U.S. Privacy Rights
Depending on your state of residence (including California, Colorado, Connecticut, Texas, Virginia, and other states with comprehensive privacy laws), you may have the right to:
- Know/access the personal information we have collected about you;
- Delete personal information we have collected from you;
- Correct inaccurate personal information;
- Opt out of the "sale" of personal information and "sharing"/processing for targeted advertising;
- Receive a copy of your personal information in a portable format;
- Non-discrimination for exercising your rights.
To exercise these rights, email us at support@aforebeauty.com with your request. To opt out of targeted advertising, you may also use a browser-based opt-out preference signal such as Global Privacy Control. We may need to verify your identity (for example, by confirming the email address associated with your account) before completing a request. You may use an authorized agent to submit a request on your behalf; we may require proof of authorization. If we decline a request, residents of certain states may appeal our decision by replying to our response, and we will explain how to escalate to your state attorney general if the appeal is denied.
California residents: in the preceding 12 months we have collected the categories of personal information described in "Information We Collect" above (identifiers, commercial information, internet activity, and geolocation inferred from IP address) for the business purposes described in "How We Use Your Information," and disclosed them to the categories of recipients described in "How We Share Your Information."
10. Children's Privacy
The Site is not intended for children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us personal information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. We will post the updated policy on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, or want to exercise your privacy rights, contact us at:
Afore LLC
Email: support@aforebeauty.com